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gardenshop.com.au :: Help zone

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  Terms & Conditions
TERMS & CONDITIONS

gardenshop.com.au is a website owned and run by Gardenworld Nursery. Our address is:

Gardenworld Nursery
810 Springvale Rd
Braeside
Victoria
3195

Telephone : (03) 9791 0100
E-mail: info@gardenshop.com.au


ORDERING AND ACCEPTANCE PROCEDURE
The products offered on this web-site are subject to availability and may be withdrawn at any time. We reserve the right to refuse to accept an order request in whole or in part. Due to the 'live' nature of seeds and plants, it may sometimes be necessary to offer you a substitute, if specific varieties are not in stock on the required delivery day. We ensure every effort is made to supply your chosen items.
We will process your order once you have completed an order form and we have received your payment details.
We will send you e-mail confirmation of our acceptance of the order.

PRICE
The prices quoted in this web-site are in Australian dollars (AUS) and are fully inclusive of GST.

PAYMENT
We accept Mastercard and Visa. Your credit card details are encrypted before transmission. We also accept cheques or a bank deposit and will deliver goods once payment has been accepted.

DELIVERY
We can make deliveries anywhere in Australia, although there are quarantine restrictions on some products. Orders will be picked on Thursdays and delivered on Fridays. Any orders received after midday Wednesday will be picked the following week. This is to ensure freshness of products, particularly seed which is stored in controlled condtions. Public holidays may vary delivery times in the weeks in which they occur.

A delivery is interpreted as an attempted delivery by us. We do not accept liability for delay in the event there is no-one to receive the delivery at the delivery address. Our orders are delivered by a third party courier. You are responsible for correctly entering details of the delivery address.

GUARANTEE
At gardenshop we use only the finest quality of products. We take pride in our work and aim to satisfy 100%. In the unlikely event you are not entirely satisfied with your order please contact us at info@gardenshop.com.au within 7 days of delivery. Our seed is guaranteed to germinate, but you do need to follow particular germination practices. If we germ test the same batch of seed and are able to germinate it, then we will not refund you for inadequate growing practices.

LIMITATION OF LIABILITY

We do not accept liability for any indirect loss, loss of enjoyment, loss of profit, loss of business, loss of goodwill or economic loss whatsoever.

CANCELLATION
We require at least two working days (Monday to Friday) notice of cancellation prior to the delivery of your goods.

PRIVACY
We may from time to time contact you about other goods or services by direct mail or by email (which we will clearly identify as a commercial communication). If you would prefer not to be contacted in this way, please contact us at the above address at any time.

GENERAL
All copyrights, trademarks and other intellectual property rights in the design and content of this website are reserved to us. Any copying of the design or contents or other unauthorised use will infringe our rights.
We are unable to confirm that the information set out on this website is accurate or complete or that use of the site is free of risk or virus or other damage. All horticultural pictures and information are intended as a helpful guide.
This website may from time to time contain links to other websites on the internet. We are not responsible for the availability or content of those websites.
These terms and conditions constitute the entire agreement and understanding of the parties and supersedes any previous agreement between the parties.
These terms and conditions shall be governed by Australian law and the parties hereby agree to submit themselves to the exclusive jurisdiction of the Australian Courts.

 
 
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